Incepa / Roca aiming at the best orientation of its clients provides the main indications to be followed in the process of receiving the product, execution of the work, as well as maintenance and cleaning. It is very important that these guidelines are strictly observed, since this In this way the work phase (receiving / storing of materials and laying) and the use itself (maintenance and cleaning) will be optimized. This avoids the occurrence of problems due to improper transportation, handling, installation or use.

Click on the link to know the main technical guidelines for ceramic tiles:

Receiving the Ceramic Coatings in the Work

The following is a list of precautions to be taken when receiving ceramic tiles on the site. Are they:

1 - Compare the invoice with the purchase order: Before authorizing the unloading of coatings, check that the goods received match the order requested (product name, quality, shade and size - this information is available on the packaging label as shown in Figure 1).

2 - Check that the parts are free of damage: Before allowing the discharge of the coatings, it must be verified that the product has been damaged by the transport, for example: breaks, chipping, cracks, etc.

3 - Separate batches of coatings: After discharge is authorized, batches of coatings should be separated by product name, quality, shade and gauge, as shown in Figure 1.

Figure 1 - Permanent labels on the packaging of ceramic tiles.

 

Storage of Ceramic Coatings in Construction

For stacking with drop boxes (manual discharge):

Here are some precautions that must be taken when storing ceramic tiles in the building:

Products should be stored in dry, ventilated and covered areas. For formats up to 80 × 80 the products must be placed vertically and for the size of 50 × 100 the product must be placed horizontally.

We aim to put the specifications (product name, hue and gauge) to the outside, as it will make it easier to handle. The products should be placed on a wooden platform (pallet) to avoid contact with moisture.

For rectified formats, special care must be taken in the handling of the boxes in order to avoid breaks and chipping.

In the case of boxes of special parts and screened products should be stored with the boxes horizontal.

The maximum stack for each format type follows:

 

Table 1 - Maximum stacking for coatings (wall)

2 Table - Maximum Stacking for Flooring

 

 

Packaging should be stacked properly to prevent damage to the product, such as breaks or cracks. For this, it is necessary to perform stacking (in cases of vertical stacking) as demonstrated in the Figure 2.

Figure 2 - Model of stacking of loose boxes vertically.

 

To guarantee the maintenance of the original characteristics and quality of the products, it is important to seek a specialized workmanship to discharge and handle the ceramic products.

Incepa is not liable for damage to ceramic products due to improper storage or improper handling.

For stacking pallets (unloading with forklifts):

In cases where the customer has forklifts to unload the pallets, the following precautions must be taken.

In order to ensure that the original characteristics and product quality are maintained, it is important that they are stored on wooden pallets, in good repair, in a place protected from bad weather and where the floor is flat, with no gradients or craters.

For pallet movement, it is indicated that they are wrapped or plasticized.

It is also recommended to comply with NR-11, item 11.3.4 of the Ministry of Labor and Employment, which states that piles of pallets should be kept away from the structures of the building (walls) at a minimum distance of 50 (fifty) centimeters.

Finally, it is important to note that the maximum stacking height with safety of the pallets is 4,20m (four meters and twenty centimeters) in height.

Atenciosamente,
Technical assistance
Incepa Revestimentos Cerâmicos Ltda
Tel (41) 2105-2500 (option # 5)
Email: assistencia.incepa@incepa.com

1. What are large formats?

- Incepa Roca considers large format ceramic wall coverings equal to or greater than 2100cm2 (from 30x70cm format) and ceramic or porcelain floor tiles with an area equal to or greater than 3600cm2 (from 60x60cm format), or when one side is equal to or greater than 100cm.

2. Important Preliminary Tips:

- Skilled labor: Before hiring the professional tilemaker make sure that he has good experience in laying ceramic products, preferably in large formats. If possible, seek indications, reference, request photos and evaluate previous work of the professional to be hired, thus seeking to certify if the quality of the labor offered meets the expectations for the work that is desired.

Attention: Incepa shall not be liable for damages caused to the product (s) resulting from incorrect handling or labor faults occurring in the application process.

- Suitable Tools: Attention! The lack of specific, worn or poorly maintained tools or accessories are strong indicators of possible problems in the large format seating phase, either due to the excess of breaks generated in the attempt to make cuts, among other problems caused by the non-use of machines, tools and tools, and the use of tools, tools and tools. accessories that enhance the quality of seating.

- Recommended Machines, Tools and Accessories:

- Mortar Colante: Check which mortar to use for the product type to be applied and follow
manufacturer's instructions as to the method of preparation. Below table indicative of mortar for
each Incepa / Roca product typology:

Product Type Recommended Mortar Type
- Ceramic coatings for internal use Mortar type ACI
- Puro Stoneware Flooring Mortar type ACII
- Porcelanato Técnico and Esmaltado ACIII type mortar, Floor on Floor, Specific to Porcelain

Remarks:
- In addition to the mortars indicated above, there are specific mortars for large sizes, it is important to evaluate performance and cost-effectiveness for each option, in order to identify better choice.
- For application in front of barbecue, fireplaces, on other ceramics, or specific situations consult manufacturer of mortar.
- For application of floors and porcelanatos in facades and walls with adhesive mortar the maximum height allowed is of 3 meters. Above this time, Incepa recommends the application with a ventilated facade technique.
- According to NBR-ABNT 13753 standard: 1996 pieces with an area equal to or greater than 900cm2 must be applied with the aid of a jig saw (8mm teeth) and double bonding of mortar (mortar on the back of the piece and on the subfloor to be laid).

- Visiting and Knowing the Product: Before starting the application make sure that the product to be seated is recommended for the intended location (PEI or degree of use, coefficient of friction, etc.), if the quantity purchased meets the area to be coated (counting% for losses and cuts, more parts for future maintenance) and if the boxes of the product are of the same reference, hue, caliber, etc. It is also essential to read the guidelines printed on the packaging by the manufacturer, which report the normative requirements and specific characteristics of the product to be applied that directly influence the correct form of its settlement, such as minimum joint, tone variation class, maximum permissible lashing, etc.

- Example 1 - Always follow the minimum joint recommended by the manufacturer (For rectified products and flat edge the recommended minimum joint is 1mm).

- Example 2 - For misaligned application the maximum permitted mooring is 15%

Note:
Incepa shall not be liable for settlement errors arising from non-compliance with the guidelines recommended by the manufacturer and / or as required by the standard.

- Underfloor Check: It must be carried out in accordance with ABNT-NBR13753: 1996 "Internal or external flooring with ceramic tiles and using adhesive mortar", here are some of the main recommendations:

- It must be carried out at least 14 days in advance of the laying of the ceramic coating, seeking to reduce the effect of the mortar retraction on the ceramic floor to be executed.

- The surface finish of the subfloor must be roughly obtained by roughing or slight perforation, thus contributing to better adhesion of the mortar.

- Seats:

- Non-wettable internal environments such as bedrooms and living rooms (level or maximum 0,5%);
- Wettable internal environments such as kitchens, laundries (0,5% and 1,5% maximum recommended);
- Bwc box trim between 1,5% to 2,5%;
- Recommended external environment 1% minimum trim;

- Movements and Desolidarization Boards:

- The Drive Assembly must be performed indoors when the tread area is equal to or greater than 32m2, or when one side is larger than 8m.

- The Outdoor Drive Assembly must be performed when the tread area is equal to or greater than 20m2 or when one side is larger than 4m.

- In the perimeter of coated area and in the meeting with columns, beams and protrusions should be executed the Board of Desolidarization.

3. Step-by-Step for the Settlement of Large Pavements Formats:

- Start Settlement Only After Completion of Steps Below:

- Wall Coverings;
- Ceiling Coverings;
- Fixing of Frames;
- Execution of Waterproofing;
- Installation of pipes and conduits embedded in the subfloor;
- Test of pipes and conduits embedded in the subfloor for sealing and unblocking;

- Verification of Base and Underlayment;

- Start the laying respecting the minimum cure time of the concrete base which is 28 days and the underlayment which is 14 days. Note: (For normal curing process, if pick up / curing additives are used this period may be reduced);

- Make sure that the base and / or subfloor are in accordance with NBR13753: 1996 (level, trim, surface, etc.). If irregularities are identified, it will be necessary to perform a regularization layer according to the technical standards for adequacy.

- Check the waterproofing, if the surface of the base or subfloor is always wet, wet or with signs of efflorescence it will be necessary to re-waterproof. (Do not start the settlement);

- Confirm that the structural or movement joints have been executed in accordance with the project and current standards, noting that these joints in the laying of the floor or ceramic coating must be respected;

- Finally, with the help of a spatula remove cement bursts, mortar, remains of plaster, glue between other materials adhered to the subfloor that can damage the leveling of the parts and then carry out the sweeping, eliminating any type of residue and loose particles which can form film and compromise the adhesion of the mortar.

- Mortar;

- Mortar indicated: According to preliminary tips, ACII type mortar is recommended for the application of Pure Grain Flooring, and ACIII mortar is suitable for the application of Porcelanatos. There are also specific mortars for large format application (consult manufacturer, evaluate cost x benefit);

- Consumption: Average consumption of 7,5kg / m2 (8 mm treater and double layer according to NBR13753: 1996).

- Preparation: Place the water measure indicated on the packaging by the manufacturer in a bucket and under stirring of the mixer add the powdered compound of the mortar until its end, keep stirring until a homogeneous mixture is obtained, without lumps, pasty and adherent. For the additives to start their action it is necessary to leave the mixture resting for a period indicated by the manufacturer (check packaging, on average 15 minutes), after this period shake again and ready, the mortar is ready for use. Note: Never add more water than recommended by the manufacturer.

- Time of use: After preparation, use the mortar up to 2 hours and 30minutos, being prohibited the addition of water and other products.

- According to NBR-ABNT 13753 standard: 1996 pieces with an area equal to or greater than 900cm2 must be applied with double bonding of mortar (mortar on the back of the piece and on the subfloor to be laid).

Planning:

- Arrangement of parts: Prior to the start of gluing, it is recommended to check the pagination, making sure that the chosen part layout is the one that best values ​​the product and the environment, simulating and preventing unforeseen events, avoiding excessive cuts, handling and desolidarization, to meet the desired aesthetic effect, etc.

Note: For products that imitate stones, woods, cements, among others and that purposely have a variation of tonality and / or texture (V2, V3 or V4 tone variation classes), it is also recommended to open some boxes and assemble panel with loose parts in the subplot, homogeneously and randomly arranging the present variations until the desired effect is obtained, afterwards, settle and repeat the process until the environment is finished.

- Example - Product Tonal variation (Class V3)

- Execution:

- Identifying the Arrow for Targeting the Application:

- Remove the part from the packaging and identify the arrow on the back of the part (tardoz). This arrow serves to direct the seating ie all the pieces should be seated pointing in a single direction.

Note: The problem is that with the application of the mortar at the time the arrow is covered, thus generating margins for application failures. For this to happen, Incepa recommends with a pencil to scratch the side of the part that contains the arrow (thickness). In this way, even after application of the mortar and cover of the arrow it is possible to identify the correct side for application through lateral marking.

- Applying the mortar on the back of the piece and subfloor (Double Layer):

- Once the side of the piece has been identified, use the flat side to apply and spread a homogeneous layer of mortar on each side of the piece (form 30º angle between the metal plate of the fork and the back of the piece to facilitate the application) and also in the subfloor not exceeding the maximum area of ​​1,50m2. (Applying in larger areas can dry the mortar and form film, thus damaging the adhesion of the part).

- Then, with the jagged side of the trowel (at an angle of 60 ° to the base for ease of operation) form grooves (ropes) in the mortar applied to the back of the piece and to the subfloor.

Note:
- To prevent excess mortar from migrating to the surface of the part, in the laying and densification, with the aid of a trowel (at an angle of 45 ° to the base for easier operation) remove excess mortar applied to the sides of the part, forming the species of a chamfer.
- According to NBR 13753-1996, the use of a double layer of mortar (mortar on the back of the piece and subfloor) is required for laying larger than 900cm2 (30x30cm). Failure to comply will automatically void the warranty.

- Assembling the Parts:

- Place the piece slightly out of the seating position (preferably with suction cups) and then press it, making small vibrations, dragging the piece perpendicular to the cords and directing it close to the final position. With a white rubber hammer (to avoid soiling and marking the part) of the beats in the piece with medium force to occur the air draw, total crushing of the cords, level attainment, square, plumb and final position.

Note: This will be the master piece "that will initiate and continuity to the perfect nesting", being of fundamental importance that is applied in the correct position, inside the level, plum, square, etc. To do this, use all the available resources (line, bubble level, hose level, leisure level, aluminum ruler, etc.) to guarantee the accuracy of this part and consequently of the others that will be seated from it.

- Then place the leveling spacer clips (respecting the minimum joint recommended by the manufacturer) on the sides and / or center of this part, snapping the base of the clip into the base of the seated part, and being positioned to receive the subsequent part.

- Then repeat the procedure on the next piece (lateral marking), applying mortar, forming the strands, removing excess mortar on the side of the part, placing it slightly out of position, performing the movement and hammering until this piece arrives next its final position, which is to be aligned to the first master piece and leaning against the spacers that will delimit the recommended spacing.

- With the part practically in the final position, place the wedge of the spacer inside the clips and with the help of the pliers press the wedge until the leveling between the pieces and the final position (eliminating teeth, placing the pieces in the same plane and tying the plane homogeneously).

Note:
- If the part does not reach the same level as the master piece (final position), it is necessary to check the amount of mortar applied to this part (it may be missing or too much). In this case the part must be removed to adjust the amount of mortar (placement or withdrawal) and subsequent replacement, thus achieving perfect alignment with the master piece and final position, giving base for application of the subsequent part;
- In order to guarantee and enhance the desired effect in the laying of large formats the application with wedge leveling spacer would make it indispensable. For more information consult the Incepa Technical Assistance Department.

- Repeat the procedures described above on the subsequent parts until closing of the environment that is intended to apply.

Attention: Do not forget to perform joints handling and desolidarization as recommended by the standard ABNT 13754: 1996 and informed in the Important Preliminary Tips.

Cuts:
- They are necessary for the accomplishment of pageages, closings of environments, for contours of structural elements like pillars and beams, to embed elements of illumination, drains, pipes, creation of joints of movement and dilation among others.

- A perfect cut is only possible with the combination of quality tools and in good condition, operated by skilled labor.

- Courtesy cuts must be performed with the large format ceramic cutter or the large format cutting table.
- With the large format ceramic cutter the main tips are:
- Scrape the piece with a pencil where you want to cut;
- Place the part on the large format ceramic cutter and make sure that it is well supported and marked under the cutter;
- Pass the diamond wire over the marking using medium force (if too much force it will give the appearance of serrated, compromising the quality of the cut);
- Once the enamel has been scratched, position the part in the ceramic cutter cutter for large sizes and with the lever to use force until detachment and separation of the parts;
- If necessary, with an iron sandpaper resting on a piece of wood, lightly sand the scratched surface, giving the finishing touch to the finish. (If the finish is okay already with the previous step eliminate this step);
- With the cut table for large formats:
- With a pencil, scratch the part where you want to cut;
- Place the piece on the cutting table for large formats and make sure that the piece is well supported and with the disk on the markings made on the part where it is desired to cut;
- Connect the machine and the cooling to the water and pass the disk in the marking, thus making the cut.

- Irregular cuts for the insertion of passing boxes, contours of pillars or beams, etc., must be performed with the manual cutting machine (makita), the main tips are as follows:
- Scrape the part where you want to cut;
- At the corners of the cuts drill with drill to relieve the tensions;
- Perform cutting with the manual cutting machine;
- Highlight the part that will not be used;
- Sanding with iron sandpaper supported on piece of wood for better finishing;

- Circular cuts for insertion of pipes, lights, etc., should be performed with the help of ceramic cups, the main tips are:
- Mark on the part the size of the pipe diameter, light, drain or other element to be built;
- With the aid of drill + saw glass for ceramic in the correct diameter to realize the cut that is wanted;

Grouting:

- Use flexible grout, preferably in color or other according to the manufacturer's recommendation;

- Prepare according to the recommendation and recommendation of the grout manufacturer;

- Grout at least after 3 days of settlement;

- Clean the joints, leaving them free of any kind of dirt that could damage the penetration and adherence of the grout;

- Wet the joints with the aid of a brush to ensure good hydration and adherence of the grouting (do not soak);

- With the joints still wet, apply the grout excessively with a spatula or rubberized trowel, completely filling the joints. Note: To facilitate the application realize diagonal movements in relation to the joints.
Note: Perform procedure with medium force and caution, seeking not to damage the product.

- Allow to dry for 15 minutes, afterwards remove the excess grout and clean the floor with the aid of a damp sponge.
Note: Leaving it to dry longer can make it difficult to remove and clean the floor, especially in satin and slip resistant products (Grip, Grip-Plus and Abs).

- To dry dry with a damp cloth.

Atenciosamente,
Department of Technical Assistance
Incepa Revestimentos Cerâmicos Ltda.
Tel (41) 2105-2500 (option # 2)
E-mail: assistencia.incepa@incepa.com.br

1. Introduction

This material aims to bring the main recommendations of the manufacturer and / or described in standard for the correct execution of the laying of floors and porcelain tiles, seeking:

  • Reduce losses of material (ceramics, mortar, etc.);
  • Improve quality and efficiency of the workforce;
  • Potentiate desired aesthetic effect (improve alignment, arrangement of parts, less trimming, etc.);
  • Ensure technical performance required by standard (adhesion, service life, etc.)
  • Avoid future problems (displacement, cracks, scratches, etc.)

2. Important Preliminary Tips:

- Skilled labor: Before hiring the professional tile maker make sure that this one has good experience in the laying of ceramic products. If possible, seek indications, reference, request photos and evaluate previous work of the professional to hire, thus seeking to certify if the quality of the labor offered meets the expectations for the work that is desired.

Attention: Incepa shall not be liable for damages caused to the product (s) resulting from incorrect handling or labor faults occurring in the application process.

- Suitable Tools: Attention! The lack of specific tools or accessories, worn or in poor condition, are strong indicators of possible problems in the stage of laying floors and porcelain tiles, or by the excess of breaks generated in the attempt to make cuts, (discs and worn or poor quality), cuts with imperfect finishes (crooked, serrated appearance, etc.), uneven seating with misaligned and / or out of level parts (lack of suitable spacers and levelers), among other problems caused by not using machines, tools and accessories that enhance nesting quality.

- Recommended Machines, Tools and Accessories:

- Mortar Colante: Check mortar recommended for the type of product to be applied and strictly follow the manufacturer's instructions on the preparation method. Below table indicative of mortar by product type Incepa / Roca:

Product Type Recommended Mortar Type
- Ceramic coatings for internal use Mortar type ACI
- Puro Stoneware Flooring Mortar type ACII
- Porcelanato Técnico and Esmaltado Mortar type ACIII

Remarks:

  • For application in front of barbecue, fireplaces, on other ceramics, or specific situations consult manufacturer of mortar.
  • For application of floors and porcelanatos in facades and walls with adhesive mortar the maximum height allowed is of 3 meters. Above this height, it is recommended to use a ventilated facade technique.
  • According to NBR-ABNT 13753 standard: 1996 pieces with an area equal to or greater than 900cm2 must be applied with double bonding of mortar (mortar on the back of the piece and on the subfloor to be laid).

- Visiting and Knowing the Product: Before starting the application make sure that the product to be seated is recommended for the intended location (PEI or degree of use, coefficient of friction, etc.), if the quantity purchased meets the area to be coated (counting% for losses and cuts, more parts for future maintenance) and if the boxes of the product are of the same reference, hue, caliber, etc. It is also essential to read the guidelines printed on the packaging by the manufacturer, which report the normative requirements and specific characteristics of the product to be applied that directly influence the correct form of settlement, such as minimum joint, tone variation class, maximum permissible mooring, arrow direction, etc. .

- Example 1 - Always follow the minimum joint recommended by the manufacturer (For rectified products and
recommended minimum joint is 1mm).

- Example 2 - For misaligned application the maximum permitted mooring is 15%

Note:
Incepa shall not be liable for settlement errors arising from non-compliance with the guidelines recommended by the manufacturer and / or as required by the standard.

- Underfloor Check: It must be carried out in accordance with ABNT-NBR13753: 1996 "Internal or external flooring with ceramic tiles and using adhesive mortar", here are some of the main recommendations:

- It must be carried out at least 14 days in advance of the laying of the ceramic coating, seeking to reduce the effect of the mortar retraction on the ceramic floor to be executed.

- The surface finish of the subfloor must be roughly obtained by roughing or slight perforation, thus contributing to better adhesion of the mortar.

- Seats:

  • Non-wettable interior environments, such as bedrooms and living rooms (level or ceiling 0,5%);
  • Wettable internal environments such as kitchens, laundries (recommended 0,5% and maximum 1,5% trim);
  • Bwc box caimento between 1,5% a 2,5%;
  • Recommended external environment 1% minimum trim;

- Movements and Desolidarization Boards:

- The inner drive joint must be run when the tread area is equal to or greater than 32m2, or when one side is larger than 8m.

- The outdoor movement joint must be run when the tread area is equal to or greater than 20m2 or when one side is larger than 4m.

- In the perimeter of coated area and in the meeting with columns, beams and protrusions the joint of desolidarization must be executed.

3. Step by Step for the Settlement of Floors and / or Porcelain:

- Start Settlement Only After Completion of Steps Below:

  • Wall coverings;
  • Ceiling coverings;
  • Fixing of frames;
  • Execution of waterproofing;
  • Installation of pipes and conduits built into the subfloor;
  • Testing of pipes and conduits built into the subfloor for sealing and unblocking;

- Verification of Base and Underlayment;

- Start the laying respecting the minimum cure time of the concrete base which is 28 days and the underlayment which is 14 days. Note: (For normal curing process, if accelerating handle / curing additives are used this period can be reduced);

- Make sure that the base and / or subfloor are in accordance with NBR13753: 1996 (level, trim, surface, etc.). If irregularities are identified, it is necessary to perform a smoothing layer according to the technical standards for adequacy.

- Check the waterproofing, if the surface of the base or subfloor is always wet, wet or with signs of efflorescence it will be necessary to re-waterproof. (do not start the settlement);

- Confirm that structural or movement joints have been performed in accordance with the current design and standards, noting that these joints in the laying of the ceramic floor must be respected;

- Finally, with the help of a spatula remove cement bursts, mortar, remains of plaster, glue between other materials adhered to the subfloor that can damage the leveling of the parts and then carry out the sweeping, eliminating any type of residue and loose particles which can form film and compromise the adhesion of the mortar.

- Mortar;

- Mortar indicated: According to preliminary tips, ACII type mortar is recommended for application of Pure Grain Flooring, and ACIII type mortar is recommended for the application of Porcelanatos.

- Consumption: Average consumption of 7,5kg / m2 (8 mm treater and double layer according to NBR13753: 1996).

- Preparation: Place the water measure indicated on the packaging by the manufacturer in a bucket and under stirring of the mixer add the powdered compound of the mortar until its end, keep stirring until homogeneous mixture is obtained, without lumps, pasty and adherent. For the additives of the mortar to start their action it is necessary to leave the mixture resting for a period indicated by the manufacturer (check the packaging, on average 15 minutes), later, shake again and ready, the mortar is ready for use. Note: Never add more water than recommended by the manufacturer.

- Time of use: After preparation, use the mortar up to 2 hours and 30minutos, being prohibited the addition of water and other products.

- Type of glue (single or double layer of mortar), Planer and average consumption.

Attention!!! The form of settlement, tiler and mortar consumption vary according to the size of the ceramic piece to be seated. According to NBR-ABNT 13754, pieces with an area equal to or greater than 900cm2 (30cmx30cm) must be applied with a double layer of mortar (mortar on the back of the piece and on the base to be laid). Already pieces with an area smaller than 900cm2 should be applied with a single layer of mortar (mortar only in the base to be laid). Below table indicative for tiler, procedure to be carried out and approximate average consumption based on the area of ​​the piece to be applied:

PERFORMANCE TABLE AND COLLAGE BY FORMAT

Area S of the surface of the ceramic plates (cm2) Format of Teeth of the Rush (mm) Method Approximate Average Consumption
S < 400 Squares 6x6x6 Simple Collage ± 4,0kg/m2
400 ≤ S < 900 Squares 8x8x8 Simple Collage ± 4,5kg/m2
S ≥ 900 Squares 8x8x8 Double Collage ± 7,5kg/m2

Note: Failure to perform double-layer in formats with an area equal to or greater than 900cm2 automatically invalidates
the warranty.

Planning:

- First step is to identify the size of the part to be applied, then determine the trowel and the bonding process to be performed (single bonding or double bonding).

- Afterwards, check the layout of the pieces: Before the beginning of the bonding it is recommended to evaluate the pagination, making sure that the layout of the chosen pieces is the one that best values ​​the product and the environment, simulating and preventing unforeseen events, avoiding excessive cuts , respect the joints of movement and desolidarization, meet the desired aesthetic effect, etc.

Note: For products that imitate stones, woods, cements, among others and that purposely present a variation of tonality and / or texture (V2, V3 or V4 tone variation classes), it is also recommended to open some boxes and assemble panel with loose parts in the subplot, homogeneously and randomly arranging the present variations until the desired effect is obtained, afterwards to settle and repeat the process until the environment is finished.

- Example - Product Tonal variation (Class V3)

- Double Collage Process Execution: (parts with area larger than 900cm2)

- Identifying the Arrow for Targeting the Application:

- Remove the part from the packaging and identify the arrow on the back of the part (tardoz). This arrow serves to direct the seating ie all the pieces should be seated pointing in a single direction.

Note: The problem is that with the application of the mortar at the time the arrow is covered, thus generating margins for application failures. For this to happen, Incepa recommends with a pencil to scratch the side of the part that contains the arrow (thickness). In this way, even after application of the mortar and cover of the arrow it is possible to identify the correct side for application through lateral marking.

- Applying the mortar on the back of the piece and subfloor (Double Layer):

- With the aid of a steel trowel use the smooth side to apply and spread homogeneous layer of mortar on every side of the piece and also on the subfloor not exceeding the maximum area of ​​1,50m2 (larger areas can dry out and hinder adhesion).

- Then, with the jagged side of the trowel (at 60 ° angle to the base for ease of operation) form grooves (ropes) in the mortar applied to the back of the piece and to the subfloor.

Note:
- To prevent excess mortar from migrating to the surface of the part when laying and compacting, with the aid of a trowel (at an angle of 45 ° to the base for easier operation) remove excess mortar applied to the sides of the part, forming the species of a bevel.
- According to NBR 13753-1996 it is mandatory to use double-layer mortar (mortar on the back of the part and subfloor) for laying larger than 900cm2 (30x30cm). Failure to comply will automatically void the warranty.

- Assembling the Parts:

- Place the piece slightly out of the seating position and then press down by making small vibrations, dragging it perpendicular to the cords and directing it close to the final position. With a white rubber hammer (to avoid soiling and marking the piece), the beats in the piece with medium force to occur air draw, total crushing of the cords, level attainment, square, plumb and final position.

Note: This will be the master piece "that will initiate and continuity to the perfect nesting", being of fundamental importance that is applied in the correct position, inside the level, plum, square, etc. To do this, use all available features (line, bubble level, hose level, leisure level, aluminum ruler, etc.) that will guarantee the accuracy of this part and the others that will leave it.

- Then place the 1mm leveling spacer clips on the sides and / or center of this part (always respecting the minimum joint recommended by the manufacturer), fitting the bases of the clips to the base of the seated part, and are positioned to receive the part.

- Repeat the procedure on the next piece (lateral marking, application of mortar, formation of strands, removal of excess mortar on the side of the part, placement slightly out of position, accomplishment of movement and hammering until this piece comes close to its position end, which is to be aligned to the first master piece and leaning against the spacers that will delimit the recommended spacing.

- With the part practically in the final position, place the wedge of the spacer inside the clips and with the help of the pliers press the wedge until the leveling between the pieces and the final position (eliminating teeth, placing the pieces in the same plane and tying the plane homogeneously).

Note:
- If the part does not reach the same level as the master piece (final position), it is necessary to check the amount of mortar applied to this part (it may be missing or in excess). In this case the part must be removed to adjust the amount of mortar (placement or withdrawal) and subsequent replacement, thus achieving perfect alignment with the master piece and final position, giving base for application of the subsequent part
- In order to guarantee and enhance the desired effect, the Incepa Technical Assistance Department recommends the laying of porcelain tiles and ceramic floors using the wedge leveler and spacer. For more information consult the Incepa Technical Assistance Department.

- Repeat the procedures described above on the subsequent parts until closing of the environment that is intended to apply.

Attention: Do not forget to perform joints handling and desolidarization, as recommended by the standard ABNT 13754: 1996 and informed in the Important Preliminary Tips.

Cuts:

- They are necessary for the accomplishment of pageages, closings of environments, for contours of structural elements like pillars and beams, to embed elements of illumination, drains, pipes, creation of joints of movement and dilation among others.

- A perfect cut is only possible with the combination of quality tools and in good condition, operated by skilled labor.

- Courtesy cuts must be performed with the ceramic table cutter
- With the ceramic cutter the main tips are:
- Scrape the piece with a pencil where you want to cut;
- Place the part on the ceramic cutter and make sure that it is well supported and marked under the cutter;
- Pass the diamond wire on the marking using medium force (if too much force will give the appearance of serrated, compromising the quality of the cut).
- Once the enamel has been scratched, place the part on the cutter of the ceramic cutter and with the lever perform the use of force until detachment and separation of the parts;
- If necessary, with an iron sandpaper supported on a piece of wood, lightly sand the cut made, giving the finishing touch to the finish. (If the finish is okay already with the previous step delete this step).

- Irregular cuts for the insertion of passing boxes, contours of pillars or beams, etc., must be performed with the manual cutting machine (makita), the main tips are as follows:
1- Mark with a pencil the piece where you want to cut;
2- At the vertices of drilling drilling marking "seeking to relieve tensions";
3- Perform cutting with the manual cutting machine;
4- Highlight the part that will not be used;
Note: Sand the cut made with (iron sandpaper + piece of wood) until reaching the desired finish;

- Circular cuts for insertion of pipes, lights, etc., should be performed with the help of ceramic cups, the main tips are:
- Measure in the part the size of the pipe diameter, light, drain or other element to be built;
- With the aid of drill + saw glass for ceramic in the correct diameter to realize the cut that is wanted;

Grouting:

- Use flexible grout, preferably in color or other according to the manufacturer's recommendation;

- Prepare according to the recommendation and recommendation of the grout manufacturer;

- Grout at least after 3 days of settlement;

- Clean the joints, leaving them free of any kind of dirt that could affect the penetration and adherence of the grout;

- Wet the joints with the aid of a brush to ensure good hydration and adherence of the grouting (do not soak);

- With joints still wet, apply excess grout with the aid of a spatula or rubberized trowel, completely filling the joints. Note: To facilitate the application realize diagonal movements in relation to the joints;

Note: Perform the procedure with medium force and caution, trying not to damage the product;

- Allow to dry for 15 minutes, afterwards remove the excess grout and clean the floor with the aid of a damp sponge.

Note: Leaving it to dry longer can make it difficult to remove and clean the floor, especially in satin and slip resistant products (Grip, Grip-Plus and Abs).

- To dry dry with a damp cloth.

Atenciosamente,
Department of Technical Assistance
Incepa Revestimentos Cerâmicos Ltda.
Tel (41) 2105-2500 (option # 2)
E-mail: assistencia.incepa@incepa.com.br

1. Introduction

- This material brings the main recommendations of the manufacturer and / or described in standard for the correct execution of the laying of Ceramic wall coverings, seeking:

- Reduce losses of material (ceramics, mortar, etc.);
- Improve the quality and efficiency of the workforce;
- Potentiate desired aesthetic effect (improve alignment, arrangement of parts, less trimming, etc.);
- Ensure technical performance required by standard (adhesion, service life, etc.);
- Avoid future problems (displacement, humidity spots, cracks, etc.);

2. Important Preliminary Tips:

- Skilled labor: Before hiring the professional tilemaker, make sure that he has good experience in laying ceramic tiles. If possible, seek indications, reference, request photos and evaluate previous work of the professional to be hired, thus seeking to certify if the quality of the labor offered meets the expectations for the work that is desired.

Attention: Incepa shall not be liable for damages caused to the product (s) resulting from improper handling or labor faults occurring in the application process.

- Suitable Tools: Attention! The lack of specific tools or accessories, worn or in poor condition are strong indicators of possible problems in the settling phase, such as excessive breaks generated in the attempt to make cuts, (worn and poor quality discs and video), cuts with imperfect finishes (crooked, serrated appearance, etc.), irregular seating with misaligned and / or out of level parts (lack of suitable spacers and levelers), among other problems caused by not using appropriate machines, tools and accessories that enhance the quality of settlement.

- Recommended Machines, Tools and Accessories:

- Mortar Colante:

- For wall coverings, Incepa recommends ACI type mortar. If you want to apply another type of ceramic product to the wall (floor or porcelain tile) it is essential to use the mortar recommended by the manufacturer and strictly follow the instructions as to the preparation and use. Below the indicative mortar table for each Incepa / Roca product typology:

Product Type Recommended Mortar Type
- Ceramic coatings for internal use Mortar type ACI
- Puro Stoneware Flooring Mortar type ACII
- Porcelanato Técnico and Esmaltado Mortar type ACIII

Remarks:
- For application in front of barbecue, fireplaces, on other ceramics, or specific situations consult manufacturer of mortar.
- According to NBR-ABNT 13754 standard parts with an area equal to or greater than 900cm2 must be applied with double bonding of mortar (mortar on the back of the piece and on the base to be laid), further details will be forward step by step for laying ceramic tiles.

- Visiting and Knowing the Product: Before starting the application, make sure that the product to be seated is recommended for the intended location, if the quantity purchased meets the area to be coated (counting% for losses and cut-outs, plus parts for future maintenance) ) and if the boxes of the product are of the same reference, hue, gauge, etc. It is also essential to read the guidelines printed on the packaging by the manufacturer, which report the normative requirements and specific characteristics of the product to be applied that directly influence the correct form of its establishment, such as minimum joint, maximum permissible mooring, arrow direction, etc.

- Example: For rectified products and flat edge the minimum joint recommended by Incepa is 1mm between the parts. Also in misapplied application, the maximum permissible lashing between the pieces is 15% in relation to its size.

- Verification of the Settlement Base

- The laying base must comply with the ABNT-NBR13754 standard "Coating of internal walls with ceramic plates and using adhesive mortar", below some of the main recommendations:

- The laying base must consist of one of the following options: cast concrete in situ or pre-cast, whether or not clad with plaster and plaster; Masonry made of solid bricks or ceramic blocks coated with plaster and plaster; Masonry of cast concrete blocks, cellular concrete blocks or sand-calcareous blocks, coated or not with slab and plaster.

- When the base is coated with a fabric, make sure that the fabric is well adhered to the base and does not have hollow sound;

- The wall must be aligned in all directions, so that the same plane is obtained in all its extension;

- The surface that will receive the mortar must be clean, free of loose particles, oils, etc., that could compromise the adherence of the adhesive mortar;

- The flatness deviation of the surface to be applied shall not be greater than 3mm in relation to a rectilinear ruler with 2m in length;

- It must have been executed at least 14 days before the curing of the plaster and at least 7 days for the other surfaces, in order to reduce the effect of the retraction of the mortar on the ceramic coating to be executed.

- Movements and Desolidarization Boards:

- The movement joint must be run on walls with an area equal to or greater than 32m2, or when one side is greater than 8 meters.

- In places exposed to humidity the movement joint must be performed on walls with an area equal to or greater than 24m2, or if one side is greater than 6 meters.

- In the perimeter of the coated area, in the meeting of the area covered with floors and ceilings, columns, beams or other types of coatings, and where there is a change of materials that compose the wall, it is recommended to design and make joint of dissolidarization.

3. Step by Step for Laying Ceramic Coatings

- Start Settlement Only After Completing Steps Below

- Pipes of water and sewage duly embedded and tested for watertightness;

- Conduits, light board, passage box properly embedded and tested;

- Fixing of frames and stops;

- Ceiling coverings;

- Verification of the Surface of Application of Ceramic Coatings

- The laying base must comply with the ABNT-NBR13754 standard "Coating of internal walls with ceramic plates and using adhesive mortar", further details consult preliminary tips and / or the standard itself;

- Check! The seating surface should be flat and aligned in all directions;

- When the laying base is covered with plaster, confirm its adherence before the application, giving small beats with piece of wood, if a hollow sound is identified the plaster must be removed and redone;

- With the aid of a spatula remove cement bursts, mortar, plaster remains, paints, glue between other materials adhered to the surface that could hinder the adhesion and leveling of the pieces;

- Then sweep the surface to be applied with a brush or broom, which must be clean and free of dust and / or loose particles (sand, mortar, gypsum waste, running mass, etc.) that could adhesion of the mortar;

- Before laying it is important to moisten the surface to be settled with the aid of a more bucket brush with water (without saturating). This operation prepares the surface to receive the mortar and potentiates the adhesion of the mortar to the substrate (base).

- Mortar

- According to preliminary tips the recommended mortar for laying of ceramic tiles is of type ACI.

- Preparation: Place the water measure indicated on the packaging by the manufacturer in a bucket and under stirring of the mixer add the powdered compound of the mortar until its end, keep stirring until a homogeneous mixture is obtained, without lumps, pasty and adherent. For the additives of the mortar to begin their action it is necessary to leave the mixture resting for a period indicated by the manufacturer (check the packaging, on average 15 minutes, varying according to manufacturer), later agitate again and ready, the mortar is ready for use. Note: Never add more water than recommended by the manufacturer.

- Time of use: After preparation, use the mortar up to 2 hours and 30minutos, being prohibited the addition of water and other products.

- Type of glue (single or double layer of mortar), Planer and average consumption.

Attention!!! The form of settlement, tiler and mortar consumption vary according to the size of the ceramic piece to be seated. According to NBR-ABNT 13754, pieces with an area equal to or greater than 900cm2 (30cmx30cm) must be applied with a double layer of mortar (mortar on the back of the piece and on the base to be laid). Already pieces with an area smaller than 900cm2 should be applied with a single layer of mortar (mortar only in the base to be laid). Below table indicative for tiler, procedure to be carried out and approximate average consumption based on the area of ​​the part to be applied:

PERFORMANCE TABLE AND COLLAGE BY FORMAT

Area S of the surface of the ceramic plates (cm2) Format of Teeth of the Rush (mm) Method Approximate Average Consumption
S < 400 Squares 6x6x6 Simple Collage ± 4,0kg/m2
400 ≤ S < 900 Squares 8x8x8 Simple Collage ± 4,5kg/m2
S ≥ 900 Squares 8x8x8 Double Collage ± 7,5kg/m2

Planning:

- First step is to identify the size of the part to be applied, then determine the trowel and the bonding process to be performed (single bonding or double bonding).

- Afterwards, check the layout of the parts: Before beginning the gluing it is recommended to check the pagination, making sure that the layout of the chosen parts is the one that best values ​​the product and the environment, simulating and preventing unforeseen events, avoiding excessive cuts , respect the joints of movement and desolidarization, meet the desired aesthetic effect, etc.

- Double Collage Process Execution: (parts with area larger than 900cm2)

- Identifying the Arrow for Targeting the Application:

- Remove the part from the packaging and identify the arrow on the back of the part (tardoz). This arrow serves to direct the settling ie all the pieces should be applied in the parade pointing in a single direction.

Note: The problem is that with the application of the mortar at the time the arrow is covered, thus generating margins for application failures. For this to happen, Incepa recommends with a pencil to scratch the side of the part that contains the arrow (thickness). In this way, even after application of the mortar and cover of the arrow it is possible to identify the correct side for application through lateral marking.

- Applying the mortar on the back of the piece and base to be seated (Wall):

- Before applying the mortar, make sure that the backing (of the part) is free of dust or loose particles that could compromise the adhesion of the parts, if necessary, prior to the application, clean the back with a plastic bristle brush.

- Later, with the smooth side of the steel slab (see the slab to be used in the table of the slab and the glue by format) spread the mortar at the end of the part and the base to be seated, tightening and dragging the slab against the surface to be applied, forming a uniform mortar layer between 3mm and 4mm thick.

- Then, with the jagged side of the trowel (at 60 ° angle to the base for ease of operation) form grooves in the mortar applied to the back of the piece and to the base to be laid (wall). These strands will facilitate the leveling, alignment and fixation of the ceramic plates.

- The excess of mortar removed with the trowel must return to the mortar container for use in the next piece.

Note:
- To prevent excess mortar from migrating to the surface of the part when laying and compacting, with a trowel (at an angle of 45 ° to the base for easier operation) remove excess mortar applied to the sides of the part, forming the kind of a bevel.
- According to NBR 13754-1996 it is mandatory to use double-layer mortar (mortar on the back of the part and base to be laid) for laying larger than 900cm2 (30x30cm). Failure to do so compromises the adhesion of the parts and automatically invalidates the warranty.

- Assembling the Parts:

- The seating of the pieces must be done from the bottom up, one piece at a time;

- At the ends of the base of the wall to be installed install 2 pieces that will serve as guiding pieces (one at each end of the wall), leveling them (based on reference level of floor level) and fitting them properly so as not to leave the position. Later, stretch the line at the upper end of the applied pieces, thus facilitating the application and alignment of the other pieces of this first row.

- In order to guarantee the vertical ropes, it is also recommended to apply guide pieces (level and upright) at the upper ends of the wall to be laid, and also to stretch the line between these pieces, taking as reference the ends of the pieces.

- Once with the guide pieces installed and the reference lines stretched, sequence in the laying of the other pieces until closing of the first row, remembering that the minimum spacing recommended by the manufacturer must be respected. Note: To (use appropriate spacers).

- It is important to emphasize that the pieces should be applied with double layer of mortar and with the arrows directed towards a single direction, thus orienting the application, thus guaranteeing better adhesion, alignment, marriage of the pieces, etc.

- For application of the parts it is advisable to place them slightly out of position (around 2cm) and with a rubber hammer (preferably white) to make small beats and vibrations, so that it occurs to draw air and total crushing of the cords, in addition adjustments as to level and plumbing, as well as shifting from parts to final position.

- Once the first row has been closed, repeat the operation of installing guide pieces at the ends, reference line, center pieces, etc., in the upper row and so on until the finishing wall is finished.

Remarks:

- It is essential that the guide pieces are applied in the correct position, inside the level, plumb, square, etc. To do this, use all the available resources (line, bubble level, hose level, leisure level, aluminum ruler, etc.) thus ensuring the correct seating of these parts, which will be a reference for laying the other parts of the row and column.

- The parts must be applied in a way that guarantees at least 70% crushing of the cords, in order to check for a start test at the beginning and during the settling, and if this minimum percentage has not been reached make adjustments (intensifying beats and vibrations) until of this percentage. Also important to perform percussion test by tapping with the finger, if identified cavo sound (hollow) the piece must be removed and again seated (lack mortar).

- For the laying of large formats and rectified coatings Incepa recommends the application with the aid of leveling spacers of the wedge type. For more information consult the Incepa Technical Assistance Department.

Attention: Do not forget to perform joints handling and desolidarization as recommended by the standard ABNT 13754: 1996 and informed in the Important Preliminary Tips.

Cuts:

- They are necessary for the accomplishment of pageages, closings of environments, for contours of structural elements like pillars and beams, to embed elements of illumination, drains, pipes, creation of joints of movement and dilation among others.

- A perfect cut is only possible with the combination of quality tools and in good condition, operated by skilled labor.

- Courtesy cuts must be performed with the ceramic table cutter (videa).
- With the ceramic table cutter the main tips are:
- Scrape the piece with a pencil where you want to cut;
- Place the part on the ceramic cutter and make sure that it is well supported and marked under the cutter;
- Pass the diamond wire on the marking using medium force (if too much force will give the appearance of serrated, compromising the quality of the cut).
- Once the enamel has been scratched, place the part on the cutter of the ceramic cutter and with the lever perform the use of force until detachment and separation of the parts;
- If necessary, with an iron sandpaper resting on a piece of wood, lightly sand the scratched surface, giving the finishing touch to the finish. (If the finish is okay already delete this step).

- Irregular cuts for the insertion of passing boxes, contours of pillars or beams, etc., must be performed with the manual cutting machine (makita), the main tips are as follows:
- Scrape the part where you want to cut;
- At the corners of the cuts drill with drill to relieve the tensions;
- Perform cutting with the manual cutting machine;
- Highlight the part that will not be used;
- Sanding with iron sandpaper supported on piece of wood for better finishing;

- Circular cuts for insertion of pipes, lights, etc., should be performed with the help of ceramic cups, the main tips are:
- Measure in the part the size of the pipe diameter, light, drain or other element to be built;
- With the aid of (drill + saw glass for ceramic in the correct diameter) make the cut that is desired;

Grouting:

- Use flexible grout, preferably in color or other according to the manufacturer's recommendation;

- Prepare according to the recommendation and recommendation of the grout manufacturer;

- Grout at least after 3 days of settlement;

- Clean the joints, leaving them free of any kind of dirt that could damage the penetration and adherence of the grout;

- Wet joints with the aid of a brush (not saturate), this will prepare the joints for better adhesion of the grout, it will also facilitate the hydration and the grouting process;

- With the joints still wet, apply the grout excessively with a spatula or rubberized trowel, completely filling the joints. Note: To facilitate the application realize diagonal movements in relation to the joints.

Note: Perform procedure with medium force and caution, seeking not to damage the product.

- Allow to dry for 15 minutes, afterwards remove the excess grout and clean the coating with a damp sponge, then dry with a clean cloth Note: Allowing it to dry longer can make it difficult to remove and clean

Atenciosamente,
Department of Technical Assistance
Incepa Revestimentos Cerâmicos Ltda.
Tel (41) 2105-2500 (option # 2)
E-mail: assistencia.incepa@incepa.com.br

1. Introduction:

The correct cleaning of enamelled floors, coatings or porcelain tiles must be carried out in 2 stages, the first one being known as Post-Work Cleaning and the second Daily Cleaning.

- Post-Work Cleaning is responsible for the removal of construction waste (mortar, cement, lime, plaster, paint, etc.) that may adhere to the surface of the product during the construction and / or installation phase, leaving it looking dirty, grimy and dull. In order to facilitate and guarantee the complete removal of these residues, post-work cleaning must be carried out with specific products.

- Daily Cleaning, in turn is responsible for cleaning and maintenance of products in daily life, removing dirt generated daily (dust, grease, mud, food residues, juice splashes, coffee, etc.). At this stage, we use common cleaning products such as neutral detergent, creamy soap, bleach, alcohol, white vinegar, etc.

2. Post-Work Cleaning Procedure:

Materials Needed:

- Broom, dustpan, duster, squeegee, bucket, plastic spatula, cloth, "Quartzolit Ceramic Cleaner" (not used in polished porcelanato), neutral detergent, thinner or turpentine.

Attention:

- Carry out the post-work cleaning only after full cure of the grout, ie at least 72 hours after grouting or as directed by the grout manufacturer used.

- Carry out the cleaning work very carefully, in this step there are loose abrasive residues (sand, iron filings, debris, etc.) on the surface that can cause irreversible damage to the floor, porcelain tile or coating to be cleaned.

Walkthrough:

1 - With a broom, carefully sweep the floor or porcelain tile you want to clean by removing any loose debris from the applied product. Obs .: In the case of wall covering, "if necessary" remove the construction waste (plaster powder, mortar, grout, etc.) with the aid of a mop.

2 - With a plastic spatula carefully remove residues of plaster, mortar, grout, cement, etc., which are adhered to the surface of the coatings, floors or porcelain tiles. Afterwards, carry out the sweeping and collection of these wastes. Note: Never use a metal spatula as this will damage the surface of the products.

3 - In case of splashes of oil paint, synthetic enamel, varnish or similar on floors, coatings or porcelain, remove with a clean cloth plus solvent used to dilute these products (thinner, turpentine, etc.). If you do not splash paint or similar ignore this step.

Note:

  • It is important to perform a test on a piece or part of an unapplied part, trying to evaluate if the solvent to be used will not damage the surface of the product, if it is okay, proceed with the cleaning;
  • Do not use solvents on fittings, strips and tiles made of plastic, acrylic, etc., or that receive luster paint, metallic paint or similar in your decoration. The use of these solvents will cause irreversible damage to the products. If in doubt do not use and contact the Incepa Technical Assistance Department for more information.

4 - Then pour plenty of water over the floor or porcelain tile, apply the Quartzolit Ceramic Cleaner at the dilution recommended by the manufacturer (do not use on polished porcelain tile) and scrub with the aid of a broom.

Note:

  • In wall coverings consider the need to use the Quartzolit Ceramic Cleaner, since the coatings are smoother and brighter, the excess grout being easily removable with water solution, white vinegar and neutral detergent, applied with the aid of a brush and / or cloth + protective glove.
  • If there is a need to use the Quartzolit ceramic cleaner in a wall covering (satin coatings, etched surfaces, more rustic, etc.), apply the ceramic cleaner - Quartzolit diluted in water (in the proportion recommended by the manufacturer), with the aid of of a cloth and / or plastic bristle brush + protective glove.

5 - Leave the solution with the ceramic cleaner - Quartzolit act between 5 and 10 minutes (it will release and facilitate the removal of dirt) and with a broom and / or brush of plastic bristles + protective glove re-wipe the floor, porcelain tile or wall coating to be cleaned.

6 - Subsequently, rinse floors or porcelain with plenty of water "until the cleaning solution and the residues adhered and incorporated into it are completely removed". On the coating remove the solution with a cloth dampened in clean water + protective glove, repeat the operation until the solution is completely removed. Note: Never leave the solution together with the soils to dry on the floor, porcelain tile or ceramic coating as this may damage the surface of these products).

7 - Follow the washing with water and neutral detergent, wiping with a floor or porcelain sweeper and a damp cloth + protective sleeve for coatings. This step will ensure the removal of the cleaning solution and residues that may have remained from the previous step, as well as removing grease, oils, residues of organic material among other surfaces present on the products.

8 - Rinse floors and porcelain with water, removing excess water with a squeegee. In the coatings carry out the rinsing with the help of a damp cloth.

9 - To wipe dry with a clean cloth.

3. Daily Cleaning Procedure:

Materials Needed:

- Plastic bristle broom, plastic bristle brush, dust collector, cloth, bucket, neutral detergent, soap and squeegee.

Walkthrough:

1 - With the aid of a broom sweep and collect the loose particles that are on the floor or porcelanato.

2 - Later, with a hose or bucket, throw water on the surface of the floor or porcelain tile, moistening the surface to be cleaned.

3 - Next, pour neutral detergent onto the moistened surface of the floor or porcelain tile and with the aid of a broom wipe, distribute the detergent and foam on the product.

Note: - For wall cladding in a bucket prepare a solution of water plus neutral detergent and with a cloth, Scoth Brite Teflon sponge (both sides) or common Scoth Brite sponge (yellow side only) scrub and spread the solution on the surface of the coating.

4 - Let the solution act around 5 to 10 minutes (Detergent will react by releasing the dirt and facilitating removal) and re-wipe, thus removing dirt adhering to the coating, floor or porcelain tile.

Note:

  • If there are areas with impregnation of soils and impregnation in the coatings, floors or porcelain tiles, it is recommended to use a creamy soap or Crystal paste "Rosa paste" applied by scrubbing using a plastic bristle brush, Scoth Brite Teflon sponge (both sides) or common Scoth Brite sponge (yellow side only).

5 - Subsequently, rinse the floor or porcelain tile with plenty of water, removing the soapy water solution completely, remove excess water with a squeegee and dry with a clean cloth.
Obs.:- In coatings, remove the solution of water and soap plus dirt incorporated to it with the aid of a cloth dampened in water, rinse, twist and repeat operation until certainty of the total solution removal, after drying with a clean and dry cloth .

4. Final considerations:

- Never use hydrofluoric acid and cleaning products that have high acidity or alkalinity components such as stone cleaners, heavy cleaning detergent, undiluted acids, etc. These products, once used, will attack the enamelled surface of the enameled products causing irreversible damages, ie DO NOT USE.

- Certain substances that may fall on the surface of the floor or applied porcelain tile can generate specific stains. To remove these stains we recommend the spot cleaning with the products indicated in the following table:

Spots Generated By Recommended Product For Removal
Waxes, fats, oils, greases, beer, wine, coke Neutral Detergent, CIF, Saponaceous, VIM, Sodium hypochlorite, See Active Chlorine, Sodium Bicarbonate wherever possible associated with water
Cement, Grout and Plaster Quartzolit Ceramic Cleaner or consult the input manufacturer
Red Solvents (Thinner, Varsol, etc.) or acetone, benzine, alcohol, nitric acid (in the case of pens).
Rust (Sanitary + Soap), Acetone, See Chlorine Active, Rust Out Gel Clean Floor manufacturer.
Tire brand Lavender and the like, saponáceos (creamy or powdery)
Blood Hydrogen peroxide
Iodine Ammonia

Note: Before carrying out the cleaning using the above products carefully read the recommendations described by the manufacturer on the packaging. Also in case of doubt or further clarification consult the Incepa Technical Assistance Department.

Atenciosamente,
Department of Technical Assistance
Incepa Revestimentos Cerâmicos Ltda.
Tel (41) 2105-2500 (option # 2)
E-mail: assistencia.incepa@incepa.com.br

1. What is Protective Wax:

It is a product applied on the polished and enamelled porcelain polished already in the final phase of production, leaving the surface of these products with matte and greasy appearance.

2. Purpose of Protective Wax:

- Nase of transport: It protects the surface of the parts inside the packaging for the risks of friction, generated by the displacement and movement of the parts during the transportation of the products. (Form kind of protective film that reduces the friction between the parts inside the package);

- In the construction and application phases: It continues to protect the surface from scratches (it reduces the friction generated by construction waste such as sand, mortar, grout, etc.). It also protects against stains (the film formed on the surface reduces adhesion and facilitates the removal of paints, solvents, mortars, grouts, plasters, etc.) that, even with the properly protected porcelain tile (cardboard, plastic, etc.) on the surface of the product.

3. Cleaning procedure:

- Materials Needed: Scotch BriteTeflon Sponge (recommended) or Scoth Brite Sponge Common only the yellow side (green side damages the product surface), plus grout powder.

- Procedure: In order to remove the protective wax and to recover the characteristic gloss of the polished and polished porcelain tiles, Incepa recommends that the following procedure be performed dry (without addition of water) and according to the following guidelines:

  • Spray with your hands on the surface of the piece a thin layer of grout powder (powder used to grout the pieces);
  • Scoth Brite Teflon sponge (either side) or Scoth Brite sponge (yellow side only) performs circular movements with medium force and speed, until the wax is completely removed and the opening of the luster is repeated, repeat the operation on all parts of the area to be cleaned. Note: The surface of the piece with the friction of the sponge will be slightly heated, facilitating the removal of the wax that will be incorporated (absorbed) by the grout powder.
  • After removal of the protective (dry) wax from the entire area to be cleaned, it is recommended to wash with neutral soap and water. (According to daily cleaning procedure).

4. Other care:

- Even with the presence of protective wax, it is advisable to avoid the contact of the product with residues (sand, remnants of mortar, cement, plaster, paints, etc.) that can scratch the surface of the product or adhere to it. Seen this is advisable to keep the work clean of this waste and if necessary protect the floor with cardboard, canvas, etc.

- If accidentally the above residues adhere and splash on the surface of the product it is advisable to remove them carefully, using plastic spatula using medium force.

- For paints based on volatile solvents (oil, synthetic enamel, etc.), before cleaning the applied product, test the 1 part using thinner or turpentine and then wash with soap and water, (check that the surface has not been damaged), the stain being removed and the surface unchanged, repeat the procedure on the parts of the environment you want to clean.

- Only remove the protective wax after completion of all work and completion of work, thus giving the product greater guarantee of protection while maintaining the integrity of the product as well as avoiding future problems.

Atenciosamente,
Department of Technical Assistance
Incepa Revestimentos Cerâmicos Ltda.
Tel (41) 2105-2500 (option # 2)
E-mail: assistencia.incepa@incepa.com.br

Here are instructions for daily cleaning of polished porcelain tiles and polished enamelled porcelain tiles:

1. Attention:

For daily cleaning of polished porcelain and polished enamels, cleaners with neutral pH (pH = 7,0) should be used. Currently on the market there are cleaning products with high acidity and alkalinity that "promise to facilitate cleaning", but are highly aggressive, compromising and causing irreversible damage to the surface of porcelain tiles. (Example: Cleans stones, undiluted acids, heavy cleaning detergent, etc.). Incepa recommends the use of neutral detergent pH = 7,0 (ordinary dishwashing detergent), plus water.

2. Materials Needed:

Broom soft bristles, 2 buckets, squeegee, cloth, neutral detergent and water.

3. Cleaning procedure (2 steps):

- 1 Stage: Initially with a soft bristle broom sweep the area to be cleaned, removing and collecting all loose particles on the porcelain tile.

- Step 2: It is necessary to wash the porcelain tile, and for this Incepa recommends the technique of the 2 buckets which consists of the first pail to prepare water solution and neutral detergent "always for immersion of the clean cloth" and in the second bucket to provide clean water "always for immersion of the dirty cloth". How does it work?

  • - In the first bucket:
    - Soak the clean cloth in the solution of soap and water, remove and twist it lightly, later with the aid of a squeegee. Use this cloth to distribute and scrub the solution in some parts of the floor that you want to clean, leave to act around 2 to 3 minutes. During this period the soils float (lift) and detach, being within reach of the cloth and facilitating the removal.
  • - In the second bucket:
    - While the applied solution acts on the porcelain making it easier to remove, wash the cloth used in the clean water of the second bucket, twist it and use it to "remove the applied solution (water and soap) and the dirt incorporated therein", then dry the porcelain tile with a dry clean cloth.
    - Next, wash the cloth used to remove the solution and dirt in the second bucket (clean water) and twist it, leaving the cloth clean for "a new cycle" that starts by dipping the clean cloth in the first bucket.

- Begin new cycle by dipping the clean cloth in the soap and water solution of the first bucket, remove and twist, and so on ... Repeat the procedures until finishing the area to be cleaned.

4. Other Care:

- Frequently change the water of the second bucket to "always keep it clean", that is, when it is starting to get dark, it is already an indication for exchange. This care is essential for the 2 bucket technique to work, avoiding the contamination of the 1 bucket solution and the transfer of soils to the porcelain tile.

- Never wash / rinse the dirty cloth in the 1 bucket (soap and water solution);

- If you want to improve the drying of the product and give a cleaning scent you can add a small amount of perfumed alcohol to the dry cloth;

- To assist in cleaning larger areas cleaning carts (as shown in Figure 1) can be used.

Atenciosamente,
Department of Technical Assistance
Incepa Revestimentos Cerâmicos Ltda.
Tel (41) 2105-2500 (option # 2)
E-mail: assistencia.incepa@incepa.com.br

1. What are products with GRIP, GRIP PLUS or ABS technologies?

Incepa has developed these technologies in order to offer to the market floors and porcelain tiles that offer greater safety to the sliding, thus indicated for areas where resistance to sliding is required (wet areas, ramps, stairs in common use area and terraces) NBR 13818: 1997 Annex N and ABNT NBR 15575-3 "Performance Standard".

Normally these products offer safety due and demandable by norm (coefficient of friction to wet above 0,40) present their surfaces more rough or rough, being their cleaning divided in 2 steps. The first one is called the Post-Work Cleaner indicated to remove the work residues (grout debris, mortar, plaster, paints, etc.) adhered to the product surface. The second one is known as Daily Cleaning and its purpose is to clean the product of everyday dirt (dust, mud, grease, etc.) thus avoiding to adhere to the surface of the product, leaving it looking dirty / grimy .

2. Post-Work Cleaning Procedure:

Materials Needed:

  • Broom, squeegee, plastic spatula, ceramic cleaner Quartzolit (not used in polished porcelanato), neutral detergent, thinner or turpentine.

Attention:

  • Perform post-work cleaning only after full grout cure, (at least after 72 hours of grouting) or as directed by the manufacturer.
  • Carry out the post-work cleaning very carefully, in this step there are loose or adhered abrasive residues on the surface that can cause irreversible damage to the floor or porcelain tile that you want to clean.

Walkthrough:

  • With a broom, carefully sweep the area to be cleaned, removing loose debris from the applied product;
  • With a plastic spatula "cautiously" remove the residue of plaster, mortar, grout, cement, etc. adhered on the surface of the product. Afterwards, carry out the sweeping and collection of these wastes. Note: Never use a metal spatula as this will damage the surface of the floor or porcelain tile.
  • In case of splashes of oil paint, synthetic enamel, varnish or the like, remove with a Scoth Brite cloth or sponge (either side) plus the solvent used to dilute the paint, such as thinner, turpentine, etc. Note: If you do not have ink splatters or similar skip this step.
  • Throw in plenty of water on the floor and then apply the ceramic cleaner - Quartzolit at the dilution recommended by the manufacturer, rub with the aid of a brush or broom to spread the solution.
  • Let the product act between 5 and 10 minutes (for the solution to act and facilitate removal) and with the broom re-wipe the area to be cleaned.
  • Afterwards rinse with water "until total removal of the cleaning solution and the residues adhered and incorporated to it". Note: Never leave the solution together with the dirt to dry on the floor or porcelain tile as this may damage the surface of the product.
  • Then rinse with water and neutral detergent. (Apply on the floor water solution and neutral detergent, spread with a broom, leave to act between 5 to 10 minutes, back with broom to perform scrubbing). Note: This step will ensure the removal of the cleaning solution and residues that may have remained from the previous step, as well as remove grease, oils, residues of organic material among other dirt present on the surface of the product.
  • To finish rinse with plenty of water, remove excess water with a squeegee and dry with a clean cloth or wait for it to dry naturally.

3. Daily Cleaning Procedure:

Materials Needed:

  • Vassoura de cerdas plásticas, escova de cerdas plásticas, neutral detergent, saponáceo ou pink paste (Crystal paste) and rodo.

Walkthrough:

  • With the aid of a broom sweep and collect the loose particles that are on the product;
  • Later, with a hose or bucket, throw water on the surface of the product by moistening the surface to be cleaned;
  • Next, place neutral detergent on the dampened surface and wipe the detergent to distribute the detergent and foam on the product.
  • Leave between 5 and 10 minutes (Detergent will react to remove dirt and facilitate removal);
  • Perform mopping with the plastic bristle broom to remove dirt and cleaning the product;
  • If there are areas with greater impregnation of soils and encardimento it is recommended to use creamy soapy or pink paste (Crystal Paste), applied by scrubbing with the help of a Scoth Brite sponge or brush of plastic bristles. Note: If you do not delete this step
  • Afterwards rinse the product with plenty of water, completely removing the solution of soap and water and dirt incorporated into it.
  • Remove excess water with a squeegee and dry the surface with a clean cloth, or let it dry naturally.

Remarks:

  • For sites with higher traffic, or exposed to a higher level of soiling, the post-work cleaning procedure can be repeated once or twice a year.

Final considerations:

  • Never use hydrofluoric acid and cleaning products that have components of high acidity or alkalinity in your composition such as stone cleaners, heavy cleaning detergent, undiluted acids, etc. These products once used will attack the enamelled surface of the product causing irreversible damages ie DO NOT USE DOUBT and consult the Incepa Technical Assistance Department.
  • Certain substances that may fall on the surface of the floor or applied porcelain tile may generate specific stains. For the removal of these stains, punctual cleaning can be performed with the products indicated in the following table:
Spots Generated By Recommended Product For Removal
Waxes, fats, oils, greases, beer, wine, coke Neutral Detergent, CIF, Saponaceous, VIM, Sodium hypochlorite, See Active Chlorine, Sodium Bicarbonate, whenever possible associated with water.
Cement, Grout and Plaster Ceramic Cleaner Quartzolit.
Red Solvents (Thinner, Varsol, etc.) or acetone, benzine, alcohol, nitric acid (in the case of pens).
Rust (Sanitary + Soap), Acetone, See Chlorine Active, Rust Out Gel Clean Floor manufacturer.
Tire brand Lavender and the like, saponáceos (powder or creamy).
Blood Hydrogen peroxide.
Iodine Ammonia.

Note: Before carrying out the cleaning using the above products carefully read the recommendations described by the manufacturer on the packaging. Also in case of doubt or further clarification consult the Incepa Technical Assistance Department.

Atenciosamente,
Department of Technical Assistance
Incepa Revestimentos Cerâmicos Ltda.
Tel (41) 2105-2500 (option # 2)
E-mail: assistencia.incepa@incepa.com.br